Terms & conditions
1. Agreement to these terms
These Terms and Conditions ("Terms") govern your access to and use of the website operated at sneakergangusa.com (the "Site") and any purchase you make through it. By browsing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, do not use the Site.
The Site is owned and operated by Sneakergang NYC LLC, a New York limited liability company. Throughout these Terms the words "we," "us," and "our" refer to Sneakergang NYC LLC, and "you" refers to any user of the Site.
2. Eligibility
You must be at least 18 years old to place an order. By placing an order, you represent that you are 18 or older, or that you are placing the order with the consent and supervision of a parent or legal guardian who is 18 or older and agrees to these Terms on your behalf.
3. Account registration
Some features require you to create an account. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Notify us immediately at info@sneakergangnyc.comif you suspect any unauthorized use.
4. Products and authenticity
Every pair sold on the Site is sourced from authorized retailers, regulated marketplaces (StockX, GOAT), or direct retail, and is authenticated in-hand at our Bronx location before shipment. Each order ships with a "Proof Pack" of in-hand photographs documenting the actual pair.
We make every reasonable effort to ensure product descriptions, photos, and sizing information are accurate. Colors may render differently on different displays, and minor variations in box condition, label, or SKU are normal for resale-market goods. Manufacturer accessories such as extra laces or hangtags are included when present in the source acquisition; we cannot guarantee accessories the manufacturer did not include.
If you receive a pair you believe is not authentic, refer to our Refund policy for the authenticity-fail process — we cover return shipping and refund in full, plus reimburse third-party authentication fees up to $30.
5. Pricing and availability
All prices are in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing or availability errors on the Site at any time, including after an order is placed. If an order is affected by a pricing error, we will email you and offer the option to confirm at the corrected price or cancel for a full refund.
Inventory is finite and is sold first-come, first-served. Placing an item in your cart does not reserve it. An item is reserved only at the moment payment is captured.
6. Order acceptance and refusal
Your order constitutes an offer to purchase. Our acceptance occurs when we capture payment and email an order confirmation. We reserve the right to refuse, cancel, or limit any order in our sole discretion, including but not limited to: suspected fraud, payment irregularities, shipping-address restrictions, prior return-policy abuse, suspected reseller-bot activity, or regulatory concerns. If we cancel an order after payment, we refund in full to your original payment method within 3 business days.
7. Payment
We accept major credit and debit cards via Stripe, Apple Pay, Google Pay, and Shop Pay. By providing payment information, you represent that you are authorized to use the payment method. You agree to pay all charges incurred by you or on your behalf, including applicable sales tax and shipping fees, at the prices in effect when such charges are incurred.
8. Shipping and risk of loss
Shipping terms, transit times, and fees are described in our Shipping policy · Envío. Risk of loss and title for items pass to you upon our delivery to the carrier. Once the carrier marks a package "delivered," responsibility transfers to you. Lost-package procedures are described in the Shipping policy.
9. Returns and refunds
Standard returns are accepted within 14 days of delivery on unworn pairs in original box, customer-paid return shipping. Authenticity-fail and defective returns are accepted within 30 days with prepaid return label and full refund. Full terms are in our Refund policy.
10. Intellectual property
All site content — including the PLUG STAMP graphic, the "Sneakergang NYC" wordmark, page layouts, photography, and written copy — is owned by Sneakergang NYC LLC or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual-property laws.
Product names, model numbers, and brand marks (Nike, Jordan Brand, New Balance, Off-White, Travis Scott, and others) appear on the Site solely to identify the goods we resell. We are not affiliated with, endorsed by, or sponsored by any of these brand owners. All trademarks are the property of their respective owners.
11. User conduct
You agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable law.
- Use automated systems (bots, scrapers, headless browsers) to access the Site, place orders, or harvest data.
- Resell on the Site any pair purchased from the Site in a manner that violates the resale-rights of the original brand owner.
- Submit false, misleading, or fraudulent information in connection with an order.
- Interfere with the security or operation of the Site.
12. Disclaimers
The Site and all products are provided "AS IS" and "AS AVAILABLE" without warranty of any kind, except as expressly stated in our Refund policy and as required by applicable law. To the maximum extent permitted by law, Sneakergang NYC LLC disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Authentication is a human-judgment process. While we apply industry-standard diligence to every pair, we do not guarantee that our authentication determinations are infallible. The Refund policy describes the remedy if a pair is later determined by a third-party authenticator to be inauthentic.
13. Limitation of liability
To the maximum extent permitted by law, Sneakergang NYC LLC, its members, managers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or any product purchased through the Site, even if advised of the possibility of such damages.
In no event shall our total cumulative liability arising out of or related to a particular transaction exceed the total amount you paid for the product giving rise to the claim, plus shipping charges.
14. Indemnification
You agree to indemnify and hold harmless Sneakergang NYC LLC and its members, managers, employees, and affiliates from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of your breach of these Terms, your violation of any law or third-party right, or your misuse of the Site.
15. Governing law and dispute resolution
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Bronx County, New York, and you consent to the personal jurisdiction of those courts.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual-property rights.
16. Changes to these Terms
We may modify these Terms at any time by posting the revised version on the Site. The "Last updated" date at the top of these Terms indicates the most recent revision. Continued use of the Site after a revision constitutes acceptance of the revised Terms. Material changes will be highlighted on the Site for at least 30 days following the change.
17. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable.
18. Entire agreement
These Terms, together with our Privacy policy, Refund policy, and Shipping policy, constitute the entire agreement between you and Sneakergang NYC LLC regarding the Site and supersede all prior agreements on that subject.
19. Contact
Sneakergang NYC LLC
Bronx, New York
Email: info@sneakergangnyc.com